- Due to COVID-19, Advanced Reservations are required. Click here for reservations.
- Please arrive no more than 15 minutes prior to your appointment time.
- In accordance with the Governors Executive Orders, CDC, and NCDHHS guidelines, wearing a face mask is strongly recommended. These guidelines are subject to change at any time. CDC Considerations for Wearing Masks
- You will experience physical distancing practices in Bear Plaza, including maintaining social distance in queues.
- Please remember the three W's: Wear a mask, Wash your hands, Watch your distance.
** It is our top priority to ensure the health and well-being of our guests & Santa, therefore, this year guests will not sit on Santa’s lap during their interaction, but will still have the opportunity to engage in conversation and have a magical experience with Santa, while maintaining physical distance. An increased focus on disinfecting and sanitation, including the addition of hand sanitizer in high traffic areas.
Please note that the schedule is subject to change due to the availability of volunteers and inclement weather.
Santa Experience 2020
FRIDAY, NOV. 27: 10AM-3PM; 4PM-9PM
Community Tree Lighting 5pm
SATURDAY, NOV. 28: 10AM-3PM; 4PM-8:30PM
SUNDAY, NOV. 29: NOON-6PM
WEDNESDAY, DEC. 2: NOON-3PM
THURSDAY, DEC. 3: 4PM-7PM
FRIDAY, DEC. 4: 12PM-3PM; 4PM-8:30PM
Live Window Displays 6pm-8pm
SATURDAY, DEC. 5: 10AM-3PM; 4PM-8:30PM
SUNDAY, DEC. 6: NOON-6PM
WEDNESDAY, DEC. 9: NOON-3PM
THURSDAY, DEC. 10: 4PM-7PM
FRIDAY, DEC. 11: 12PM-3PM; 4PM-8:30PM
SATURDAY, DEC. 12: 10AM-3PM; 4PM-8:30PM
SUNDAY, DEC. 13: NOON-6PM
MONDAY, DEC. 14: 4PM-7PM
WEDNESDAY, DEC. 16: NOON-3PM
THURSDAY, DEC. 17: 4PM-7PM
FRIDAY, DEC. 18: 12PM-3PM; 4PM-8:30PM
Ugly Christmas Sweater Party!
SATURDAY, DEC. 19: 10AM-3PM; 4PM-8:30PM
SUNDAY, DEC. 20: NOON-6PM
MONDAY, DEC. 21: NOON-4PM; 5PM-8PM
TUESDAY, DEC. 22: NOON-4PM; 5PM-8PM
WEDNESDAY, DEC. 23: NOON-4PM; 5PM-8PM
TUESDAY, DEC. 24: 10AM-2PM
Snow Schedule Fridays & Saturdays 6pm-8pm during season.