1. Due to COVID-19, Advanced Reservations are required. Click here for reservations.
  2. Please arrive no more than 15 minutes prior to your appointment time.
  3. In accordance with the Governors Executive Orders, CDC, and NCDHHS guidelines, wearing a face mask is strongly recommended. These guidelines are subject to change at any time.  CDC Considerations for Wearing Masks
  4. You will experience physical distancing practices in Bear Plaza, including maintaining social distance in queues.
  5. Please remember the three W's: Wear a mask, Wash your hands, Watch your distance.

    ** It is our top priority to ensure the health and well-being of our guests & Santa, therefore, this year guests will not sit on Santa’s lap during their interaction, but will still have the opportunity to engage in conversation and have a magical experience with Santa, while maintaining physical distance. An increased focus on disinfecting and sanitation, including the addition of hand sanitizer in high traffic areas.

Please note that the schedule is subject to change due to the availability of volunteers and inclement weather.

Santa Experience 2020

FRIDAY, NOV. 27: 10AM-3PM; 4PM-9PM 
Community Tree Lighting 5pm 

Snow: 6pm-8pm 

SATURDAY, NOV. 28: 10AM-3PM; 4PM-8:30PM 
Snow: 6pm-8pm 

SUNDAY, NOV. 29: NOON-6PM 

WEDNESDAY, DEC. 2: NOON-3PM 

THURSDAY, DEC. 3: 4PM-7PM 

FRIDAY, DEC. 4: 12PM-3PM; 4PM-8:30PM
Live Window Displays 6pm-8pm 

Snow: 6pm-8pm 

SATURDAY, DEC. 5: 10AM-3PM; 4PM-8:30PM
Flotilla 5:30pm
Snow: 6pm-8pm 

SUNDAY, DEC. 6: NOON-6PM

WEDNESDAY, DEC. 9: NOON-3PM 

THURSDAY, DEC. 10: 4PM-7PM 

FRIDAY, DEC. 11: 12PM-3PM; 4PM-8:30PM
Art Walk
Snow: 6pm-8pm 

SATURDAY, DEC. 12: 10AM-3PM; 4PM-8:30PM
Snow: 6pm-8pm 

SUNDAY, DEC. 13: NOON-6PM  

MONDAY, DEC. 14: 4PM-7PM  

WEDNESDAY, DEC. 16: NOON-3PM

THURSDAY, DEC. 17: 4PM-7PM 

FRIDAY, DEC. 18: 12PM-3PM; 4PM-8:30PM
Ugly Christmas Sweater Party!

Snow: 6pm-8pm 

SATURDAY, DEC. 19: 10AM-3PM; 4PM-8:30PM
Snow: 6pm-8pm 

SUNDAY, DEC. 20: NOON-6PM 

MONDAY, DEC. 21: NOON-4PM; 5PM-8PM 

TUESDAY, DEC. 22: NOON-4PM; 5PM-8PM 

WEDNESDAY, DEC. 23: NOON-4PM; 5PM-8PM 

TUESDAY, DEC. 24: 10AM-2PM
Christmas Eve 

Snow Schedule Fridays & Saturdays 6pm-8pm during season.

sh2
SH 1024x684 1
15823300 1548767978471601 978855023567592545 n